State Farm® Insurance Agent Cindy Shumaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erskin Hickman
August 14, 2026
"Recently moved to the area. Transferring my policies was made expeditiously and painlessly by the staff. Thank you for a smooth transition.
Update:I have now been with this agency for over four years. Without exception, Margaret Newcombe is the best representative I have had the privilege of working with. She is personable, knowledgeable, thorough, extremely efficient; just top-notch."
"Erskin, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policies!"
Management Team
August 13, 2026
"I recently got my life insurance policy through State Farm, and Tamara Taylor was my agent. She was incredibly patient, helpful, and professional throughout the entire process. The policy took longer than expected to get approved, and I was a little frustrated with the lengthy process, but Tamara kept me updated every day and was always there to answer my questions.
Thank you so much, Tamara, for your patience, support, and excellent service! 😊 Highly recommended!"
Chuck Wynings
August 12, 2026
"I'm enrolled in my employer's vehicle stipend program, and they require me to submit proof of insurance every 6 months. It's a bit of a nuisance, but Cindy's office has made it a non-issue. My latest submission went in last week thanks (once again) to Hannah's prompt reply with the required docs. Always a pleasure dealing with this office's staff!"
"Chuck, thank you for taking the time to leave us a review! I'm happy to hear that Hannah was able to assist you quickly with your insurance documents for your employer's program. We strive to make things as smooth as possible for you. We're always happy to help if anything comes up."
KC Austin
August 11, 2026
"I am impressed with Zach! He is such a nice young guy and has been so helpful to me during a rough time and showed me patience and understanding during my situation. He has been diligent in keeping me informed and up to date on everything. I will definitely continue to use him as my Insurance agent."
"Thank you for taking the time to leave us a review! I'm really happy to hear that Zach has been able to support you with patience and understanding during a challenging time. It's great to know he's kept you informed and that you plan to continue working with him. We're always here if you need anything else!"
Mrs T-Mill
August 7, 2026
"I'm here to do my review on the most helpful State Farm personnel that I've ever dealt with, Mrs. Margaret N. I've been a State Farm client for over 20 years and when I met her, I knew that this was my new spot for insurance, and that's a rare find. Margaret, "as I call her", always return my calls in a timely manner, she finds answers to questions I have, and she even tried to assist in helping me look for a vehicle. With her and me, it's like a close family. If you don't have that in your insurance agent, maybe you should give Cindy Schumaker State Farm a call and get closer to your agents. As for me, I'm never leaving this agent unless she retires. Thank you all, for who you are and what you do for my family and me."
"Hi, Mrs. T-Mill! Margaret is a truly wonderful member of our team, and I am beyond touched by your heart-warming review!
Returning your calls promptly, researching answers to all your questions, and treating you like family across your auto, property, and life policies is what we strive for every single day. Thank you so much for your 20-plus years of loyalty and for encouraging others to reach out to our Midlothian location!"
Connor Austin
August 6, 2026
"Great service! Zach was very helpful and concise with helping me to switch my car insurance! He made the process quick and easy! Keep up the good work!"
"Connor, thank you for taking the time to leave us a review! I'm happy to hear that Zach was able to assist you effectively with switching your car insurance. We strive to make the process as smooth as possible. We appreciate your support!"
Sharon Hylto
August 4, 2026
"Margaret Newcome is very knowledgeable regarding the insurance business. Whenever I speak with her she is professional, patience and ensures all my questions / concerns are addressed."
"Thank you, Sharon! I'm happy to hear that Margaret has been able to assist you with her expertise and professionalism. We always aim to address all your questions and concerns thoroughly. Feel free to reach out if you need anything else!"
Bret Ranalli
August 3, 2026
"Great quick and friendly service. Rates are very fair. Highly recommended.
Bret /Four-Seasons"
"Bret, thank you for taking the time to leave us a review! I'm happy to hear that you found our service quick and friendly, and that you're satisfied with our rates. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
page hardy
July 31, 2026
"Margaret Newcomb is the absolute BEST. She is very knowledgeable and goes above and beyond to help resolve any issues I may have, all the while she's smiling and having a great attitude. She's why I stay with State Farm. Stop putting my money into STUPID commercials and reward employees like Margaret that are actually an asset to your organization."
"Page, thank you for taking the time to leave us a review! I'm really happy to hear that Margaret has been such a great help to you. Her dedication and positive attitude truly make a difference, and we're lucky to have her on our team. We appreciate your feedback and support! Let us know if we can help with anything else!"
AnnaNicole Heart
July 30, 2026
"Margaret is incredible. She is so helpful and kind and a joy to deal with. She is a very sweet person and will make time to address any of your needs or concerns. She is very knowledgeable in her field and you will leave the conversation feeling informed and confident you made the right decision to handle your insurance needs through her.
James Etter."
"Thank you! I'm really happy to hear that Margaret made such a positive impression. It's great to know that her helpfulness and kindness made your experience enjoyable and informative. We always aim to make sure you feel confident in your insurance decisions. We're always happy to help if anything comes up."
Goddess 0518
July 28, 2026
"Ms. Margaret is my State Farm agent. She is so knowledgeable and care about helping her customers! If you want to learn about different types of policies and get the best auto insurance quotes She is the person to see! Thanks Ms. Margaret for helping me!"
"Thank you, Goddess 0518! I'm happy to hear that Margaret has been able to assist you with her knowledge and care. It's great to know you feel well-supported with your insurance needs. We're always here to help if anything comes up!"
Gisela Estrada
July 28, 2026
"I had an excellent experience working with Zach. He was professional, friendly, and took the time to explain all of my options for insuring my personal property. He was patient, answered all of my questions thoroughly, and made sure I understood the coverage choices so I could make the best decision for my needs. I never felt rushed or pressured. His knowledge, honesty, and outstanding customer service made the entire process easy and stress-free. I highly recommend Zach to anyone looking for an insurance agent who truly cares about helping his clients find the right coverage."
"Thank you for taking the time to leave us a review, Gisela! I'm happy to hear that Zach provided you with such a professional and friendly experience. It's great to know that he was able to explain your options clearly and help you feel confident in your coverage choices. We appreciate your recommendation and are here if you need anything else!"
Keith Brooks
July 24, 2026
"Zack was friendly and walk me thru everything and explain everything well...Good conversation and also listen to me and took his time. Nice person and very friendly ."
"Keith, thank you for taking the time to leave us a review! I'm happy to hear that Zach provided you with a friendly and thorough experience. It's great to know he took the time to listen and explain everything clearly. We're always here if you need anything else!"
Christopher Ownby
July 24, 2026
"I would like to say thank you! To Margaret my insurance agent at StateFarm Insurance. I really appreciate the time that Margaret takes to get me the best possible rates on whatever I need insured and the options she gives me and also suggest to help save me money but also the proper coverage I will need if ever needed. I feel secure with the quality of insurance I have with StateFarm knowing they have my back and best interest at heart. I find Margaret to be very genuine and heartfelt when speaking with her. I am also very impressed with how prompt Margaret is with getting back in touch with me when I leave a message for her. I couldn't imagine being with any other insurance company. Thank you! Again Margaret"
"Thank you, Christopher, for sharing your experience! I'm so glad to hear that Margaret has been able to provide you with the service and support you deserve. It's wonderful to know you feel secure and valued with us. We're here for you, so feel free to reach out if you need anything else!"
Barbara Bardaro
July 23, 2026
"Hanna has been a great source of information to guide me through different insurance products. Always very personable and I receive a quick response to any concerns."
"Barbara, thank you for taking the time to leave us a review! I'm happy to hear that Hannah has been such a helpful resource for you and that you've appreciated her personable approach. We're always here to assist with any questions you might have. Feel free to reach out if you need anything else!"
Sophia Schorr
July 16, 2026
"Stephanie was so helpful! I was in and out in only half an hour to get two types of insurances set up. I loved talking with her, and am very satisfied with my visit."
"Sophia, thank you for taking the time to leave us a review! I'm glad to hear that Stephanie was able to assist you efficiently and make your visit enjoyable. We're happy to have you as part of our office family. Let us know if we can help with anything else!"
Charles Davis
July 8, 2026
"Margaret does an excellent job. Her knowledge and honesty shine bright. She is a great ambassador for State Farm."
"Thank you, Charles! I'm so happy to hear that Margaret's expertise and integrity made a positive impression. She truly is a valuable part of our team. We're always here if you need anything else!"
Wayne arabie
July 6, 2026
"Mrs Hannah was very helpful and respectful and knowledgeable"
"Wayne, thank you for taking the time to leave us a review! I'm glad to hear that Hannah was able to assist you with her helpful and knowledgeable approach. We appreciate your feedback and are here if you need anything else!"
Dorothy Partridge
July 2, 2026
"Marcus was knowledgeable patient, pleasant, funny.\nAnd just all out customer service person , give him a raise!!!! 😊 thanks"
"It is excellent to hear about your experience with Marcus, Dorothy! Combining his auto insurance insight with a pleasant, funny approach is exactly what makes him such an invaluable part of our team. Thank you so much for your feedback."
Linda Brennan
July 1, 2026
"My experience with Marcus Vinson was very helpful in decision-making. He was knowledgeable and guided me to a perfect insurance policy fit for my budget."
"Thank you, Linda! I'm happy we could help you find the perfect insurance policy for your budget. We appreciate your feedback and are here if you need anything else!"
Hannah Heretick
July 1, 2026
"Garrett Rozier has been working with my husband and I to get homeowners insurance for our new home and get auto insurance squared away. I’ve been a State Farm client for years and using them to care for us was our best option. Garrett is very communicative and helpful! Highly recommend!!"
"Thank you for taking the time to leave us a review, Hannah! I'm happy to hear that Garrett has been communicative and helpful in getting your insurance set up. We truly appreciate your long-standing trust in us. Let us know if we can help with anything else!"
Nicole Butler
June 30, 2026
"I have been a State Farm member for years with Cindy's company. With the guidance of Margaret, I have felt safe and protected with LIFE, CAR & RENTERS insurance. Life has a lot of ups and downs but with this affordable umbrella of protection, I feel safe and taken care of as if I am considered FAMILY! Thank you to the whole staff but especially MY GIRL MARGARET! <3 oxox"
"Thank you, Nicole! I'm so happy to hear that Margaret and our team have made you feel safe and well-protected with your insurance needs. It's wonderful to know you feel like family with us. We're grateful to have you as part of our community. Feel free to reach out if you need anything else!"
Crossroad gamer
June 29, 2026
"Margaret, and the team over there are exceptional."
"Crossroad gamer, thank you for taking the time to leave us a review! I'm happy to hear that Margaret and the team provided you with exceptional service. We're here for you, so feel free to reach out if you need anything else!"
Robin Knowles
June 29, 2026
"We have been State Farm customers for decades. We love the dedication to quality. About 18 months ago we moved to Virginia and we have been working with Cindy Shumaker’s agency since arriving in Midlothian. Everyone is always very attentive and very helpful, and our requests are always resolved expeditiously."
"Thank you, Robin, for sharing your experience! I'm happy to hear that our team's dedication and attentiveness have made your transition to Virginia smooth. It's wonderful to have you with us in Midlothian. Let us know if we can help with anything else!"
Megan Brown
June 29, 2026
"I was working with Zach Imler from Cindy’s office to transfer our car insurance from another state. He was very kind and helpful. I had a good experience overall."
"Thank you, Megan, for taking the time to leave us a review! I'm happy to hear that Zach was able to assist you with your car insurance transfer and that you had a good experience with our office. We appreciate your support!"