State Farm® Insurance Agent Cindy Shumaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Myers
September 28, 2026
5
out of
5
rating by Mike Myers
"Margaret Newcomb has been helping us for years! With our personal Insurance needs, our business insurance needs we would recommend her to anybody, she is always getting anything we ask of her done in a timely manner."
We responded:
"Thank you, Mike! I'm really happy to hear that Margaret has been such a great help with both your personal and business insurance needs. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
Randy Rose
September 23, 2026
5
out of
5
rating by Randy Rose
"Margaret was extremely helpful updating our auto policy, very thorough and accurate.
Thank you.
Randy"
We responded:
"Randy, thank you for taking the time to leave us a review! I'm glad to hear that Margaret was able to assist you with updating your auto policy. We always aim to be thorough and accurate in our work. Feel free to reach out if you need anything else!"
William Stubbs
September 22, 2026
5
out of
5
rating by William Stubbs
"Wow!!! Hannah was friendly, extremely knowledgeable she listened to my needs and addressed them accordingly. Kept me in the loop via email and text. Very pleasant and always upbeat. I could hear her smile across the phone. I have auto and homeowners insurance with State Farm, satisfied 🫡🫡🫡👍👍👍👍👍✌️✌️✌️✌️✌️✌️"
We responded:
"William, thank you for taking the time to leave us a review! I'm glad to hear that Hannah provided you with such a positive experience and kept you informed every step of the way. It's wonderful to know you're satisfied with your auto and homeowners insurance. We're always here if you need anything else!"
Liz Dietrich
September 22, 2026
5
out of
5
rating by Liz Dietrich
"Margaret was wonderful! She helped me with exactly what I needed and was a great and timely communicator. Can't recommend her highly enough."
We responded:
"Thank you, Liz! I'm so happy to hear that Margaret was able to assist you effectively and communicate promptly. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Jessica Palacios
September 18, 2026
5
out of
5
rating by Jessica Palacios
"Zach was super helpful and nice. He was very informative and answered all my questions and made the process easy"
We responded:
"Thank you, Jessica! I'm happy to hear that Zach was able to assist you and make everything easy. We always aim to provide informative and friendly service. Feel free to reach out if you need anything else!"
Steve Miller
September 17, 2026
4
out of
5
rating by Steve Miller
"Margaret was very helpful. Even though I was frustrated she explained everything about the Umbrella Policy astronomical increases to me. Very nice."
We responded:
"Thank you for your review, Steve. I'm glad Margaret was able to assist you and provide clarity on your policy. We appreciate your patience and understanding. Let us know if we can help with anything else!"
Gregory Rafferty
September 14, 2026
5
out of
5
rating by Gregory Rafferty
"Margaret was very helpful in updating my policy and providing accurate information."
We responded:
"Gregory, thank you for taking the time to leave us a review! I'm happy to hear that Margaret was able to assist you with updating your policy and providing the information you needed. We appreciate your support!"
George Thomasson
September 14, 2026
5
out of
5
rating by George Thomasson
"I'm very thankful for the wonderful help with my insurance situation
Tammy was very patient and stuck with me until I knew all of my options rather than just throw a quote out for me to take it or leave it
You don't appreciate getting good service until you have known bad service.
Each person answering the phone has been very helpful.
Thank you ALL
Thank you Tammy for your time and patience.
God's blessings to your whole company and your families.
George Thomasson"
We responded:
"Thank you for taking the time to leave us a review, George! I'm happy to hear that you felt supported and informed throughout your insurance situation. It's great to know that our team's dedication to providing helpful service made a difference for you. We appreciate your kind words and blessings. Let us know if we can help with anything else!"
Angele Beeman
September 9, 2026
5
out of
5
rating by Angele Beeman
"Our company would be lost with Margaret Newcomb - never runs out of patience answering our questions and always going over and above for us. Thank goodness we have her."
We responded:
"Thank you, Angele! I'm so happy to hear about your positive experience with Margaret. She truly goes the extra mile for our customers, and we're grateful to have her on our team. If there's anything else we can do for you, just let us know!"
Michael Barnes
August 26, 2026
5
out of
5
rating by Michael Barnes
"Margaret is fantastic she is state-farm any questions or concerns ask her!"
We responded:
"Thank you, Michael! I'm glad to hear that Margaret has been so helpful with your questions and concerns. We're proud to have her on our team. Let us know if we can help with anything else!"
Olivia Borgo
August 21, 2026
5
out of
5
rating by Olivia Borgo
"Margaret Newcomb is an amazing agent with Cindy Shumaker. She has helpful tips for navigating Virginia car registration, apartment rental insurance, helpful homeowners policy information for first time condo purchase, and a host of other local and state navigational tips. She is the most thorough and comprehensive agent I have ever had. Doing business with her is like calling a friend whose advice you trust."
We responded:
"Thank you, Olivia! I'm really happy to hear that Margaret has been such a valuable resource for you. It's great to know that her guidance on various insurance matters and local tips has made your experience feel like reaching out to a trusted friend. We're glad to have you with us. Let us know if we can help with anything else!"
Shanna Langhorne
August 20, 2026
5
out of
5
rating by Shanna Langhorne
"Tamara Taylor was excellent to work with. She communicated clearly and consistently throughout the entire process, was very fair, and genuinely looked out for her customers’ best interests. I truly appreciated her professionalism, responsiveness, and willingness to help. I would highly recommend Tamara to anyone looking for someone who is knowledgeable, trustworthy, and puts her customers first."
We responded:
"Thank you, Shanna! I'm really glad to hear that Tamara provided you with such a positive experience. Her dedication to clear communication and customer care is something we truly value. We appreciate your recommendation and are here if you need anything else!"
Jude Misik
August 19, 2026
5
out of
5
rating by Jude Misik
"Outstanding, personalized support! Highly recommend."
We responded:
"Thank you, Jude! I'm happy to know you received excellent assistance and support. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. If there's anything else we can do for you, just let us know!"
Paul Bliley
August 18, 2026
5
out of
5
rating by Paul Bliley
"Hannah Moran was a great help in providing info I needed for a new mortgage loan. She provided exactly what was needed promptly after requested. Job well done."
We responded:
"Paul, thank you for taking the time to leave us a review! I'm glad to hear that Hannah was able to assist you with the information you needed. We always aim to provide prompt and helpful service. Feel free to reach out if you need anything else!"
Sarah Creal
August 15, 2026
5
out of
5
rating by Sarah Creal
"Garrett Rozier was so on the ball when he called me back right after I submitted an online quote request today on Saturday! He was pleasant, thorough about all the options, their cost and his recommendations. We connected through some other things in common which made our discussion even more enjoyable! Garrett was professional yet relatable, so he is exactly the person you want helping write your insurance policy. Five stars all around!"
We responded:
"Thank you, Sarah! I'm happy to hear that Garrett made your experience enjoyable and informative. It's great that you connected with him and felt comfortable discussing your options. We appreciate your feedback and are here to help with anything else you might need!"
Erskin Hickman
August 14, 2026
5
out of
5
rating by Erskin Hickman
"Recently moved to the area. Transferring my policies was made expeditiously and painlessly by the staff. Thank you for a smooth transition.
Update:I have now been with this agency for over four years. Without exception, Margaret Newcombe is the best representative I have had the privilege of working with. She is personable, knowledgeable, thorough, extremely efficient; just top-notch."
We responded:
"Erskin, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policies!"
Management Team
August 13, 2026
5
out of
5
rating by Management Team
"I recently got my life insurance policy through State Farm, and Tamara Taylor was my agent. She was incredibly patient, helpful, and professional throughout the entire process. The policy took longer than expected to get approved, and I was a little frustrated with the lengthy process, but Tamara kept me updated every day and was always there to answer my questions.
Thank you so much, Tamara, for your patience, support, and excellent service! 😊 Highly recommended!"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that Tamara provided you with such supportive and professional service during the process of getting your insurance policy. I understand the approval took longer than expected, and I'm glad Tamara was able to keep you informed and assist with any questions you had. We appreciate your recommendation! Let us know if we can help with anything else!"
Chuck Wynings
August 12, 2026
5
out of
5
rating by Chuck Wynings
"I'm enrolled in my employer's vehicle stipend program, and they require me to submit proof of insurance every 6 months. It's a bit of a nuisance, but Cindy's office has made it a non-issue. My latest submission went in last week thanks (once again) to Hannah's prompt reply with the required docs. Always a pleasure dealing with this office's staff!"
We responded:
"Chuck, thank you for taking the time to leave us a review! I'm happy to hear that Hannah was able to assist you quickly with your insurance documents for your employer's program. We strive to make things as smooth as possible for you. We're always happy to help if anything comes up."
KC Austin
August 11, 2026
5
out of
5
rating by KC Austin
"I am impressed with Zach! He is such a nice young guy and has been so helpful to me during a rough time and showed me patience and understanding during my situation. He has been diligent in keeping me informed and up to date on everything. I will definitely continue to use him as my Insurance agent."
We responded:
"Thank you for taking the time to leave us a review! I'm really happy to hear that Zach has been able to support you with patience and understanding during a challenging time. It's great to know he's kept you informed and that you plan to continue working with him. We're always here if you need anything else!"
Mrs T-Mill
August 7, 2026
5
out of
5
rating by Mrs T-Mill
"I'm here to do my review on the most helpful State Farm personnel that I've ever dealt with, Mrs. Margaret N. I've been a State Farm client for over 20 years and when I met her, I knew that this was my new spot for insurance, and that's a rare find. Margaret, "as I call her", always return my calls in a timely manner, she finds answers to questions I have, and she even tried to assist in helping me look for a vehicle. With her and me, it's like a close family. If you don't have that in your insurance agent, maybe you should give Cindy Schumaker State Farm a call and get closer to your agents. As for me, I'm never leaving this agent unless she retires. Thank you all, for who you are and what you do for my family and me."
We responded:
"Hi, Mrs. T-Mill! Margaret is a truly wonderful member of our team, and I am beyond touched by your heart-warming review!
Returning your calls promptly, researching answers to all your questions, and treating you like family across your auto, property, and life policies is what we strive for every single day. Thank you so much for your 20-plus years of loyalty and for encouraging others to reach out to our Midlothian location!"
Connor Austin
August 6, 2026
5
out of
5
rating by Connor Austin
"Great service! Zach was very helpful and concise with helping me to switch my car insurance! He made the process quick and easy! Keep up the good work!"
We responded:
"Connor, thank you for taking the time to leave us a review! I'm happy to hear that Zach was able to assist you effectively with switching your car insurance. We strive to make the process as smooth as possible. We appreciate your support!"
Sharon Hylto
August 4, 2026
5
out of
5
rating by Sharon Hylto
"Margaret Newcome is very knowledgeable regarding the insurance business. Whenever I speak with her she is professional, patience and ensures all my questions / concerns are addressed."
We responded:
"Thank you, Sharon! I'm happy to hear that Margaret has been able to assist you with her expertise and professionalism. We always aim to address all your questions and concerns thoroughly. Feel free to reach out if you need anything else!"
Bret Ranalli
August 3, 2026
5
out of
5
rating by Bret Ranalli
"Great quick and friendly service. Rates are very fair. Highly recommended.
Bret /Four-Seasons"
We responded:
"Bret, thank you for taking the time to leave us a review! I'm happy to hear that you found our service quick and friendly, and that you're satisfied with our rates. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
page hardy
July 31, 2026
5
out of
5
rating by page hardy
"Margaret Newcomb is the absolute BEST. She is very knowledgeable and goes above and beyond to help resolve any issues I may have, all the while she's smiling and having a great attitude. She's why I stay with State Farm. Stop putting my money into STUPID commercials and reward employees like Margaret that are actually an asset to your organization."
We responded:
"Page, thank you for taking the time to leave us a review! I'm really happy to hear that Margaret has been such a great help to you. Her dedication and positive attitude truly make a difference, and we're lucky to have her on our team. We appreciate your feedback and support! Let us know if we can help with anything else!"
AnnaNicole Heart
July 30, 2026
5
out of
5
rating by AnnaNicole Heart
"Margaret is incredible. She is so helpful and kind and a joy to deal with. She is a very sweet person and will make time to address any of your needs or concerns. She is very knowledgeable in her field and you will leave the conversation feeling informed and confident you made the right decision to handle your insurance needs through her.
James Etter."
We responded:
"Thank you! I'm really happy to hear that Margaret made such a positive impression. It's great to know that her helpfulness and kindness made your experience enjoyable and informative. We always aim to make sure you feel confident in your insurance decisions. We're always happy to help if anything comes up."