Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justina Bradbury

Justina Bradbury

February 26, 2026

5  out of  5
rating by Justina Bradbury
"Zach from state farm got me car insurance in less than 20 minutes and provided a great service and tried to offer as many discounts as I was eligible for. I am pleased with my price of car insurance."
We responded:
"Thank you, Justina! I'm happy to hear that Zach was able to assist you quickly and find you a great rate on your insurance. We always aim to provide excellent service and explore all available discounts for our customers. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Brian

Brian

February 26, 2026

5  out of  5
rating by Brian
"Tamara Taylor is an exceptional resource and provides service beyond expectations. She’s informative and flexible. She helped me explore all options and lock in a great rate in a timely fashion. Very pleased with Tamara and glad to be insured by StateFarm. I look forward to working with her and this team again."
We responded:
"Thank you for your wonderful feedback, Brian! I'm happy to hear that Tamara exceeded your expectations and helped you find a great rate. We’re grateful to have you with us at State Farm and look forward to continuing to assist you. If you need anything else, just let us know!"
Profile photo of Jude Misik

Jude Misik

February 23, 2026

5  out of  5
rating by Jude Misik
"Excellent assistance and support."
We responded:
"Thank you, Jude! I'm happy to know you received excellent assistance and support. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of April Shufflebarger

April Shufflebarger

February 17, 2026

5  out of  5
rating by April Shufflebarger
"Since the estimate & beginning a policy at Cindy Shumaker State Farm office I have ALWAYS felt stress free about my auto policy. Hannah is always who I communicate with about it all & has always answered or completed in a timely manner with accuracy! Questions?..Theyre answered! Changes needed?..Theyre done!
I even receive text reminders, insurance app, & customer service when needed! Hannah @ Cindy Shumakers State Farm office has made the insurance route a smooth cruise! Thanks a bunch! This is the place YOU need to have you & your belongings covered! 10/10🏆"
We responded:
"Hey, April! Thank you for sharing your experience with our office and for trusting us with your auto insurance. I’m so happy to hear that Hannah has been responsive, accurate, and helpful with your questions, changes, and reminders. It means a lot to know you feel confident in your coverage and that the app, texts, and customer service have made managing your policy convenient. We truly appreciate your support and your 10/10 recommendation, and we’re here whenever you need us."
Profile photo of Angele Beeman

Angele Beeman

February 16, 2026

5  out of  5
rating by Angele Beeman
"Our company would be lost with Margaret Newcomb - never runs out of patience answering our questions and always going over and above for us. Thank goodness we have her."
We responded:
"Thank you, Angele! I'm so happy to hear about your positive experience with Margaret. She truly goes the extra mile for our customers, and we're grateful to have her on our team. If there's anything else we can do for you, just let us know!"
Profile photo of Pete Thrower

Pete Thrower

February 15, 2026

5  out of  5
rating by Pete Thrower
"Tamara was a pleasure to work with. She offered several options to get the coverage I was looking for
Thanks Tammy!"
We responded:
"Thank you, Pete! I'm happy to hear that Tamara provided you with a variety of options to meet your coverage needs. We appreciate your feedback and are always here to assist with any future insurance questions or needs. Let us know if there's anything else we can do for you!"
Profile photo of Keith

Keith

February 13, 2026

5  out of  5
rating by Keith
"Garrett was great. Love the way he made things easy and the price is awesome"
We responded:
"Thank you, Keith! I'm happy to hear that Garrett made things easy for you and that you're satisfied with the pricing. We appreciate your feedback and are here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Danai Marr

Danai Marr

February 11, 2026

5  out of  5
rating by Danai Marr
"Garrett was absolutely amazing. He waited for when the time was right for my husband and I to switch and got us the best quote possible."
We responded:
"Thank you, Danai! I'm happy to hear that Garrett provided such excellent service and helped you and your husband with the perfect timing and quote. Our team is dedicated to offering the best support possible. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Demetria Newby

Demetria Newby

February 3, 2026

5  out of  5
rating by Demetria Newby
"I have been a State Farm customer for over 20 years and I truly appreciate the service and care they provide!! A very special thank you to my agent Margaret as she has been exceptional with caring for all of my family needs. We appreciate you for always being a call or email away💕"
We responded:
"Thank you, Demetria, for your wonderful feedback! I'm so happy to hear that Margaret has been exceptional in taking care of your family's needs. We truly value your loyalty over the years and are always here to assist you. Let us know if there's anything else we can do for you!"
Profile photo of Paul Allen

Paul Allen

February 2, 2026

5  out of  5
rating by Paul Allen
"Zach is awesome I in a million made this process so easy and I would recommend Zach to everyone I know"
We responded:
"Hey Paul! I’m glad Zach could make the process so easy for you. It’s great to hear you had a positive experience and would share it with others. Thank you for taking the time to let us know."
Profile photo of Keith Wright

Keith Wright

January 29, 2026

5  out of  5
rating by Keith Wright
"Tamara Taylor worked diligently to service two of my insurance policies over the past few days, going well over her scheduled work day. It was a pleasure working with her & I felt very comfortable & confident that she would handle my policies correctly. Tammy made me feel very appreciated as a customer of State Farm Insurance. It's refreshing to find company representatives who actually go the extra mile & make you feel that you are a valued customer.
If you need to work with her, please put your sunglasses on because Tammy truly shines in customer care."
We responded:
"Thank you, Keith! I'm so happy to hear about your positive experience with Tamara. She truly embodies our commitment to exceptional customer service, and I'm glad she made you feel valued and appreciated. If you need any further assistance, feel free to reach out anytime!"
Profile photo of Haillie DuVal

Haillie DuVal

January 29, 2026

5  out of  5
rating by Haillie DuVal
"Helped me so much and it was a pleasant experience"
We responded:
"Hey, Haillie! Thanks for letting us know that your experience was pleasant and that our team was able to help in a meaningful way. We really appreciate you taking a moment to share this."
Profile photo of Morgan Potter

Morgan Potter

January 28, 2026

5  out of  5
rating by Morgan Potter
"Tamara (Tammy) has been excellent! I have a lot of questions and she takes the time to give me clear answers. I feel prioritized and am thankful for her service!"
We responded:
"Morgan, thank you for your wonderful feedback! I'm happy to hear that Tammy has been providing you with clear answers and making you feel prioritized. Our team is dedicated to offering exceptional service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Uzair Rehman

Uzair Rehman

January 20, 2026

5  out of  5
rating by Uzair Rehman
"Stephanie Alvarado at the Cindy Shumaker Insurance Agency was absolutely fantastic to work with. She helped me transfer my car insurance from GEICO to State Farm and also assisted me with bundling my coverage. Stephanie was polite, attentive, and incredibly patient, taking the time to fully understand my needs and explain my options clearly. She never made me feel rushed and made the entire process smooth and stress free. I truly appreciated her professionalism and dedication. 10 out of 10 would highly recommend Stephanie Alvarado and State Farm to anyone looking for excellent insurance service."
We responded:
"Thank you, Uzair, for sharing your experience! I'm happy to hear that Stephanie provided such attentive and professional service during your transition to State Farm. It's great to know she made the process smooth and stress-free for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Joe D'Orazio

Joe D'Orazio

January 12, 2026

5  out of  5
rating by Joe D'Orazio
"Hannah did a great job and was very professional"
We responded:
"Thank you, Joe! I'm happy to hear that Hannah provided you with such professional service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
Profile photo of McMullen Bridgewater

McMullen Bridgewater

January 8, 2026

5  out of  5
rating by McMullen Bridgewater
"Dealt with Ms. Margaret, she was fantastic and patient. Explained policies and options. Definitely very pleased to have switched to StateFarm!!!"
We responded:
"Thank you, McMullen, for sharing your experience! I'm happy to hear that Margaret provided such fantastic and patient service. We're glad you chose to switch to State Farm! If you have any more questions or need assistance, feel free to reach out."
Profile photo of Netty

Netty

January 7, 2026

5  out of  5
rating by Netty
"I want to say a special thank you to Hannah and Mrs Tracy they are always available and on point and take extra time with my insurance needs. Thank you so much😊A.B."
We responded:
"Netty, thank you for your wonderful feedback! I'm happy to hear that Hannah and Tracy have been so helpful with your insurance needs. We appreciate your kind words and are always here to assist you. Let us know if there's anything else we can do for you!"
Profile photo of Jonathan Bloom

Jonathan Bloom

January 6, 2026

5  out of  5
rating by Jonathan Bloom
"Stephanie was very helpful and went the extra mile to ensure that no safe driving discounts were lost."
We responded:
"Jonathan, thank you for your feedback! I'm happy to hear that Stephanie provided such helpful service and ensured your discounts were intact. We appreciate your trust in us. If you need anything else, feel free to reach out!"
Profile photo of Marvin Lynch

Marvin Lynch

January 2, 2026

5  out of  5
rating by Marvin Lynch
"Good service from Hannah thank you 💯"
We responded:
"Thank you, Marvin! I'm happy to hear that Hannah provided you with good service. We appreciate your feedback and are here if you need anything else!"
Profile photo of Chris

Chris

December 17, 2025

5  out of  5
rating by Chris
"Zach was very helpful and professional!"
We responded:
"Chris, thank you for your feedback! I'm happy to hear that Zach provided helpful and professional service. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of fanny diaz

fanny diaz

December 10, 2025

5  out of  5
rating by fanny diaz
"Excelente atención y explicación sobre la cobertura de mi auto. Gracias"
We responded:
"¡Gracias, Fanny! Me alegra que hayas recibido una excelente atención y explicación sobre la cobertura de tu auto. Estamos aquí para ayudarte con cualquier otra pregunta o necesidad que tengas. ¡Gracias por elegirnos!"
Profile photo of S.c. Owe

S.c. Owe

December 2, 2025

5  out of  5
rating by S.c. Owe
"Hannah was very precise when she helped me. I appreciate Cindy's office when it comes to my insurance needs."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Hannah provided you with precise assistance. We appreciate your trust in our office for your insurance needs. If there's anything else we can do for you, just let us know!"
Profile photo of Shanemarc Bennett

Shanemarc Bennett

November 20, 2025

5  out of  5
rating by Shanemarc Bennett
"Excellent! Cindy and Tammy and Garrett are the best!"
We responded:
"Thank you, Shanemarc! I'm happy to hear that we made such a positive impression. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Blake Bishop

Blake Bishop

November 19, 2025

5  out of  5
rating by Blake Bishop
"I had a negative experience concerning a prior state farm agent. I changed state farm agents and Mrs. Shumaker made me feel assured that I was in the right hands. Thanks Mrs. Shumaker."
We responded:
"Blake, thank you for sharing your experience! I'm happy to hear that our office was able to provide the assurance you needed. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Cee

Cee

November 18, 2025

5  out of  5
rating by Cee
"I recently worked with Hannah from Cindy Shumaker’s office, who went out of her way to help my sister reactivate her lapsed vehicle insurance. My sister was overwhelmed and had lost track of the renewal date, but Hannah's patience and understanding from the start put her at ease.
Hannah explained each step clearly, making my sister feel supported and not rushed. Her professionalism was evident—organized, attentive, and dedicated to smooth service.
Thanks to Hannah, my sister reactivated her insurance easily. Her commitment to client support is rare. I highly recommend her for insurance help—she is truly exceptional."
We responded:
"Hey Cee! Thank you for sharing this. Hannah will be glad to know her patience and clear guidance helped your sister get her auto coverage active again without feeling pressured. It’s wonderful to hear that her organized and attentive approach made everything easier during a stressful moment. If you or your sister ever need anything, we’re here to help.
"